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Privacy Policy

Effective Date: June 13, 2025
This Privacy Policy (“Policy”) describes how Thomas Family Essentials LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards the personal information of customers (“you” or “your”) when you access or use our website, products, and services (collectively, the “Services”). By accessing or using the Services, you expressly consent to the collection, use, and disclosure of your information as described in this Policy.

1. Information We Collect

a. Personal Information:
We may collect personal information that you voluntarily provide to us when you register an account, place an order, subscribe to our mailing list, participate in promotions, or otherwise interact with our Services. This information may include, but is not limited to:
  • Name
  • Shipping and billing address
  • Email address
  • Telephone number
  • Payment information (processed via secure third-party payment processors)
  • Order history
b. Automatically Collected Information:
When you access or use our Services, we may automatically collect certain information about your device and usage, including:
  • IP address
  • Browser type and version
  • Device identifiers
  • Referring and exit pages
  • Date and time of access
  • Pages viewed and interaction data
  • Cookies and similar tracking technologies
c. Information from Third Parties:
We may receive information about you from third-party sources, such as payment processors, shipping partners, analytics providers, and social media platforms, in accordance with their privacy policies and your privacy settings.

2. Use of Information

We may use the information we collect for the following purposes:
  • To process and fulfill orders and provide Services
  • To communicate with you about your account, orders, or customer service inquiries
  • To send marketing communications, newsletters, and promotional offers (you may opt out at any time)
  • To improve, personalize, and optimize our Services
  • To comply with legal obligations and protect our rights
  • To detect and prevent fraud or misuse of our Services

3. Disclosure of Information

We may disclose your information in the following circumstances:
  • Service Providers: To third-party vendors and service providers who perform services on our behalf, such as payment processing, shipping, analytics, marketing, and IT support.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests; to enforce our policies; or to protect the rights, property, or safety of Thomas Family Essentials LLC, our customers, or others.
  • Business Transfers: In connection with any merger, sale, reorganization, or transfer of Company assets, your information may be transferred as part of that transaction.
  • With Your Consent: With your explicit consent or at your direction.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce our agreements.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:
  • Access, update, or correct your personal information
  • Request deletion of your personal information
  • Object to or restrict certain processing of your information
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications by following the unsubscribe instructions in our emails
To exercise your rights, please contact us using the contact information provided below.

7. International Users

If you access our Services from outside the United States, you acknowledge and agree that your information may be transferred to, processed, and stored in the United States and other countries where our servers and service providers are located.

8. Children’s Privacy

Our Services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under eighteen, we will take steps to delete such information promptly.

9. Changes to this Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will be effective upon posting the revised Policy on our website. We encourage you to review this Policy periodically for updates.

10. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Email: support@thomasfamilyessentials.com
Address: 7901 4th Street North Suite 300, Saint Petersburg, Florida 33702, USA
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.